Everything people ask before ordering.

As a guide, our kitchens typically come to around £1,000–£1,200 per linear metre. The real figure depends on the amount of cabinetry, door finish, worktop, internal fittings and appliances. We give one fixed, itemised price after the free measure, already including manufacture, delivery and fitting. Tell us your budget and we design to it.

Because there is nothing standard to price. We give a guide of around £1,000–£1,200 per linear metre so you can plan a budget, but two kitchens of the same length can still differ by thousands depending on finishes and fittings. A fixed quote for your actual room is fairer than a list. See the kitchen price guide.

Yes. Once you approve the design and price, that is what you pay. The only thing that changes it is a change you ask for.

No. The measure and the first 3D design are free and you are under no obligation to order.

A deposit when you approve the final design starts production, and the balance is paid on completion. The exact split is set out in your order.

The length of the kitchen measured along the walls where the cabinets run. A straight run of 3.6 metres is 3.6 linear metres; an L-shape with runs of 3 and 2.4 metres is 5.4 linear metres. The figure is a budget guide, not a quote.

Appliances you buy yourself, and work by other trades — electrics, plumbing, gas, building work, plastering, tiling and decorating. The quote is itemised, so you can see exactly what is included before you approve it.

Wardrobes vary too much in size, doors and interior to give a useful guide figure. Send us the width and height of the wall and what you want inside, and after the free measure you get a fixed, itemised price.

Yes. Tell us your budget in the enquiry and we design to it rather than past it, showing where a change of finish, worktop or internal fitting would save money without changing the look.

Most kitchens are fitted around 4–6 weeks after you approve the final design. Wardrobes are usually a little quicker; whole apartments a little longer. The date is written into your order.

Our London fitter — the same person who measured your room. That is the best guarantee that what was measured is what gets fitted.

A typical kitchen takes two to four days on site, worktops included. Wardrobes usually take a day.

Ask us when you enquire — on many projects we can arrange removal of the old units. Plumbing, electrics, plastering and tiling are done by your own trades; we are happy to coordinate with them.

All of Greater London. For larger projects just outside London, ask — we can usually help.

Clear the room, make sure building work and plastering are finished, have your electrician and plumber complete first fix where the design shows, arrange access and parking, and have any integrated appliances in the flat. We confirm this list when the date is agreed.

Yes — someone needs to let the delivery and the fitter in and be reachable if a question comes up. We also like to walk you through the finished work at the end.

New furniture can settle slightly in the first weeks. Hinges adjust in seconds, and we show you how before we leave. If a door drifts after settling in, our fitter comes back to adjust it.

Yes. Our kitchens, wardrobes and other furniture come with a 10-year guarantee. The terms are set out in your order.

It depends on the room. A single wall suits studios and open-plan flats; a galley suits narrow rooms around 2.1 metres wide or more; an L-shape works in squarer rooms; a peninsula often fits where a full island does not. We suggest options at the free measure.

As a guide, a room around 3.6–4 metres wide can take a free-standing island with comfortable walkways of about a metre. In narrower rooms a peninsula usually works better. See kitchen islands.

Shaker doors — a frame around a flat panel — suit period homes and painted colours. Handleless doors give clean, uninterrupted lines that suit open-plan and new-build flats. We can draw the same layout both ways so you can compare. See shaker and handleless kitchens.

Small kitchens are where it makes the biggest difference. With no filler panels and cabinets to the ceiling, a made-to-measure kitchen fits more storage into the same wall. See small kitchens.

An island stands on its own, so you can walk all the way round it. A peninsula is joined to a wall or the end of a run of cabinets. A peninsula needs less space and suits many London flats and terraces.

Yes, but it needs its own electrical circuit brought through the floor and extraction from above or a downdraft unit. In flats, a sink in the island is often simpler.

Yes. Tell us which ceramic belfast sink you have chosen and the base cabinet is made and cut around it — a classic match for a shaker kitchen.

Yes, and in most London kitchens we recommend it. Cabinets to the ceiling add a row of storage for things you use rarely, stop dust collecting on top and make the room look taller.

Yes, and in many London flats it has to. An integrated machine sits behind a door that matches the kitchen; a freestanding one gets a space with the right gaps for ventilation.

Replacing a kitchen inside your home does not normally need planning permission. Listed buildings are the main exception, and leasehold flats often need the freeholder’s or managing agent’s consent under the lease. New electrical circuits and gas work must be done by qualified, registered trades.

Early — ideally before first fix, so your electrician and plumber can put sockets, pipes and waste where the furniture needs them. The final measure is taken once walls are plastered, because that is what the furniture is fitted to.

Yes. We design and make the furniture and fit it once the building work is done. The 3D design gives your builder and trades the positions they need, and we are happy to work alongside them.

If your hob or oven runs on gas, yes — any gas work must be done by a Gas Safe registered engineer. Electric and induction appliances need a qualified electrician for new circuits.

A ducted hood that vents outside is the most effective, but many flats have no route to an outside wall. A recirculating hood with a charcoal filter is the usual answer and is planned into the design from the start.

Yes. For new-build flats we can design from the developer’s plans, then take the final measurements on site once you have access.

All of Greater London — all 32 London boroughs and the City of London. The measure is free wherever you are, and the same London fitter who measures your room installs your furniture. See areas we cover.

Yes, if it is in London: Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth and Westminster, plus the City of London.

Ask anyway. For larger projects just outside Greater London we can usually help. Tell us your postcode in the quote form and we will reply within one working day.